Certified ScrumMaster(TM) and technical project manager. Developing websites and digital tools since 2004.
- Web developer: 2004-2014, Product Team Lead: 2014-2016, Director of Digital Products: 2016-2019, Technical Project Manager: 2019-current
- Turns ideas into reality: clarifies needs, develops plans, tests assumptions, implements production
- Drives progress: understands goals, leads efforts, tracks schedules, explains documents
- Manages teams: gathers cohesion around a shared goal, breaks down processes, drives delivery
Last updated: August 31, 2022
Career Highlights
- Course Instructor, Nonprofit Technical Professional Certificate
- Hero, Pantheon Drupal/Wordpress Hosting
- Ambassador for Clean Energy, Arcadia Power
- Winner, Hack for Good 2021
- Winner, NTENny Award 2018 and 2019
- Author, three trade books on building community through website engagement
- Blogger, writer, speaker, panelist
- July 2019 - current: Technical Project Manager, Lullabot: Enterprise project redesign to Drupal 9, 5mm users annually
- June 2016 - July 2019: Digital director for large-scale redesign of GreenAmerica.org, 90k monthly users ($215k Drupal 8, 76% increase in new online donations, 16% increase in direct visits, 80% increase in referral visits, 39% increase in website visits, 110k monthly users)
- January 2016 - June 2019: Database architect and engineering lead for redesign of GistNetwork.org, a US Department of State-funded entrepreneurship challenge for international participants ($560k Drupal 7 in two phases)
- Started September 2015: Created FemaleFounders.network, a community sharing stories, resources, and connections for female founders
- May 2014 - December 2016: Drupal 7 redesign for changemakers.com, 85k monthly users in the field of global social enterprise ($180k Drupal 7)
- Producer, 240+ websites over 10+ years of working with public agencies, membership groups, and businesses (Drupal 6/7)
- Founder, built and sold a blog for success-oriented women
- Co-founder, launched an e-commerce store for home & fashion accessories
- Policy analyst, evaluated community-based organizations serving children, youth, families for the City and County of San Francisco ($750k)
- Core team, The Odyssey Internet Treks, travelled to 35 countries for 18 months creating educational content online
Primary Experience
Technical Project Manager
Lullabot
distributed, July 2019 - present
Managing enterprise web projects for large-scale, award-winning projects
- Writing requirements as specifications, user stories, or tickets
- Managing scope, deliverables, schedules, and team resources
- Leading sprint check-in calls for each project
- Scheduling and leading sprint reviews
- Planning meetings, tending the ticket queue and managing task lists
- Communicating with clients
- Keeping projects on track and moving forward
- Helping to write and assemble new project proposals and statements of work
- Estimating and staffing projects
- Meeting with clients
- Pursuing and growing development partnerships
- Coordinating project launches
- Trello, JIRA, Google, Webex, Zoom, Drive, Asana, Github
Director of Digital Products
Green America
Washington, DC, June 2016 - July 2019
Consolidated all existing websites and built new platforms to manage the organization's digital properties, including a quarterly magazine, several print publications, and a national network of green businesses
- In-house developer for ongoing web needs, with access to and oversight of external contractors
- Worked with staff to maximize SEO and stakeholder engagement
- Synthesized needs & requirements from internal/external stakeholders into cohesive product roadmap
- Ensured that internal stakeholders have support to successfully learn and use digital technologies
- Responsible for budgeting for technology needs as well as tracking expenses to budget
- Managed external resources and timelines to balance requirements against ROI
- Pulled together input from users, executive leadership, staff with content expertise, and online communications team, and turns these into a thoughtful and coherent vision and strategy for digital
- Salsa, Raiser's Edge, Charity Engine, Wordpress, ActOn, Joomla
Lead Software Engineer
GIST Network
Washington, DC, January 2016 - May 2018
Specified architecture and technical features for platform for U.S. Dept. of State ($560k, 8000+ users)
- Identified and specified unified fields from a legacy platform to Drupal 7
- Created and implemented architecture
- Documented and assigned user roles and permissions
- Set scrum goals and led development, providing feedback/guidance to 6-person team
- Shipped code, lucid chart diagrams, layouts, functional specifications, database maps, Agile, Drupal 7, Slack, ActiveCollab, Balsamiq, Pantheon, Acquia, Git, SFTP, Sublime
Product Team Lead, Web Developer
Ashoka Changemakers
Arlington, VA, February 2014 - December 2016
Participated and led team that delivered a redesign and refactoring of a Drupal 7 site, implemented scrum to roll out feature requests for changemakers.com, 3 engineers supported ~40 coordinators, managers, operations, & executive leaders; 85k monthly users, $2.5mm annual budget
- Identified functional specifications, evaluated potential solutions, installed/wireframed/themed site
- Views, content types, reports, documentation, and training for multiple levels of users
- agile, Firebug, Analytics, Slack, Jira/Fisheye, Confluence, SequelPro, drush, Sublime, Git, TeamworkPM, Skype, Hangouts, PHP/mySQL, Google Drive, UXPin, LucidChart, Salesforce, Pantheon, Trello, Assembla, localization
Managing Director
10K Webdesign
Hawaii & California, July 2004 - June 2014
Lead developer, producer, coder, liaison on 240+ websites for clients like SOCCOM Princeton (research group, $23m 5-year budget), Castro Valley Sanitary District (government, $11m annual budget), West Contra Costa Integrated Waste Management Authority (public agency $4.5m annual budget) (sample websites)
- Client-facing manager: Identified process, developed standard operating procedures, created workflow
- Full stack Drupal developer: produced all database architecture, code, installation, build out, themeing for versions 6/7/8
- Donfigure Drupal and create custom Drupal modules using the core API
- Integrate Drupal modules with external systems (e.g. Salesforce, Mailchimp, Analytics)
- Use common Drupal modules such as Views and Panels
- Understanding of object-oriented architecture and design
- Experience with best practice release management methods and other key concepts (Agile)
- Experience developing custom themes for Drupal
- Knowledge and experience of relational databases and mySQL
- Fluent written and spoken English
- Experience in distributed, team-oriented, project environments
- Heavy use of communication skills, time management, and critical thinking
- Managed project milestones, kept team on track, ran scrums
- Scoped projects, listed deliverables, defined specifications, assessed user roles
- Project manager (designers, developers, themers, content editors, SEO managers)
- Organized DrupalCamp Hawaii 2011
- Drupal 6, Twilio, Rundexter, Cloudflare, ApacheSolr, Acquia,Views, Panels, Entity, EntityReference, Bootstrap, CKEditor, Media, Calendar, GMap, Location, Feeds, Chaos Tools, Token, Pathauto, Webform, Analytics, Rules, Features, Context, Firebug, Analytics, Slack, Jira/Fisheye, Confluence, SequelPro, drush, Sublime, Git, TeamworkPM, Skype, Hangouts, PHP/mySQL, Google Drive, UXPin, LucidChart, Salesforce, Pantheon, Trello, Assembla, Open Graph, Twitter API, MailChimp, SalesForce, Wild Apricot, PCI, Authorize.net, PayPal, SSL, AJAX, JQuery, PEAR, AddThis, CK Editor, TinyMCE, Vimeo, YouTube, vCard, Sitemaps, RSS, Amazon Catalog Search
Policy Analyst
JMPT Consulting Inc.
San Francisco, August 2001 - July 2004
Part of team that delivered a large-scale evaluation of a department for City & County of San Francisco
- Managed 18-month outcomes-based evaluation, strategic planning, and technology project for San Francisco County Department of Children, Youth, & Their Families
- Supported 100+ community-based organizations, 35 subcontractors, 3 partners
- Conducted qualitative/quantitative evaluations based on focus groups & site visits
Startup Projects
Technical Advisor, MAAN Softwares Inc.
January 2017 - July 2019
Web and app development
Co-Founder and CTO, Gramercy & Co.,
January 2011 - March 2017
Launched e-commerce for luxury goods, 16x growth in 3 years
Founder, A Successful Woman
September 2006 - February 2012
Hobby blog that grew to 10,000 users/month, sold 2012
Community Involvement
- PTA Chair, Spirit Wear & Chair, Read-a-thon, Kyle Wilson Elementary School (2021-2022)
- PTA Vice President of Programs, Campbell Elementary School (2019-2020, 2020-2021)
- FemaleFounders.network, group for discussion and networking (2015-)
- Girl Scouts Troop Involvement
- Troop 80112 Woodbridge VA (2021-2022), Cookie Parent
- Troop 60068 Arlington VA (2017-2018, 2019-2020), Leader
- Troop 4163 Arlington VA (2016-2017, 2019-2020), Leader
- Troop 428 Arlington VA (2014-2015), Leader
- Troop 1307 San Diego CA (2013-2014), Leader
- STEM Daisies, Increasing STEM women's visibility through video (2014-)
- PTSA Vice President, Mesa Verde Middle School (2012)
- Mentor, Access to Software for All People, teaching Berkeley High students (2000-2001)
- Multimedia Software Developer, Opus Technologies, SBIR grants for Braille music teaching tools (1996-1998)
- Environmental Educator, Slide Ranch, taught children (1995)
- Licensed Community Health Worker, Los Angeles Free Clinic (now Saban Clinic), medical assisting (1994-1995)
- Emergency Room Volunteer, Cedars-Sinai Hospital, Los Angeles, Saturday nights, triage department 1994-1995
- Pianist, Cornell University Religious Services, 1990-1994
Education
B.S. Environmental Systems Technology,
Dept. of Agricultural and Biological Engineering, Cornell University, 1994
BACKGROUND
Running, travel, baking, nature walks, reading
Marathoner ~ Musician ~ Lifelong learner
Effective, results-oriented, and collaborative
Practices kindness
Passionate about making a difference
Project Portfolio at monicasflores.com
- web developer (HTML5/CSS3/XHTML/Javascript)
- PHP: get/post, customized functions, integrations
- mySQL: insert/edit/delete, client reports, queries
- knowledge of LAMP stack management
- Drupal back-end implementation & front-end themeing template files
- project management with agile process
- responsive / mobile-ready themeing
Additional Links:
Drupal.org profile:
https://www.drupal.org/u/monicadear
Drupal groups profile:
https://groups.drupal.org/user/33123
Github with samples:
http://github.com/monicadear
Drupal DC Meetup Organizer:
http://www.meetup.com/drupal-dc/members/?op=leaders
Recent Case Studies: